The Grapevine Store

 

Research the Web Site Before You Order

Research the Web Site Before You Order Do business with companies you already know. If the company is unfamiliar, do your homework before buying their products. If you decide to buy something from an unknown company, start out with an inexpensive order to learn if the company is trustworthy. Reliable companies should advertise their physical business address and at least one phone number, either customer service or an order line. Call the phone number and ask questions to determine if the business is legitimate. Even if you call after hours, many companies have a "live" answering service, especially if they don't want to miss orders. Ask how the merchant handles returned merchandise and complaints. Find out if it offers full refunds or only store credits. You can also research a company through the Better Business Bureau (see listing below), or a government consumer protection agency like the district attorney's office or the Attorney General. Perhaps friends or family members who live in the city listed can verify the validity of the company. Remember, anyone can create a Web site.
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Mary Johnson

fantastic and affordable!! I will order from here for my next decorative project.

Jerry Reynolds

I was impressed by the quality of both the products and the customer service.

Mark Williams

Got my Valentines day decorations and was extremely pleased. I can't believe I got such amazing quality for this low of a price.

Michelle Thompson

I bought some of the grapevine balls and wrapped them with lights for one of our spring cookouts and received so many compliments I just had to say thank you egrapevinestore for the quality you provided.